Head of Department
Sara Abdelrahman Mohamed
Internal use – to make the staff of the Central laboratory familiar with quality policy and quality objectives.
External use – to inform the central laboratory’s external partners about its quality policy as well as its implemented quality management system and measures of compliance with quality.
Customer Service – We are committed to meeting the needs of our customers and stakeholders.
Integrity – We express our integrity through objectivity, honesty, ethical practice, and transparent communication.
Excellence/Quality – We strive for excellence in the quality of the provided services and ensures a competent workforce to deliver quality results in a timely manner according to the chosen internationally or nationally recognized standards.
Collaboration – We value collaboration with others, respecting the diversity and talents of our colleagues.